Running a financial services business is about much more than depositing and withdrawing money from accounts – it’s about managing customer trust, regulatory complexity, personalized advice, ongoing service relationships and multi-layered compliance. The challenge? The CRM requirements in the financial services industry are particularly demanding. Companies need to keep tabs on high-value customers, nurture long-term relationships, monitor referrals and regulatory requirements, segment by asset class or risk profile, provide timely, compliance-safe email communications, all while maintaining sophisticated, safe and secure communications scalable marketing system.
There is one well-thought-out email marketing tool (or CRM with strong email capabilities) becomes the solution. When properly configured, a CRM becomes your operational backbone, allowing you to centralize customer data, automate compliant email follow-ups, segment customers by product or asset class, trigger campaigns when life events or portfolio thresholds change, and maintain the audit trail and data management required for financial services.
In this article you will get:
- A comparison table of the 10 best email marketing tools (or CRM-email hybrids) suitable for financial services companies in 2025
- Feature breakdown (for each tool, what it offers for automation, segmentation, compliance/recording, reporting, integration with financial systems, and mobile access)
- Practical advantages and disadvantages, especially for companies in the financial services sector (what works, what doesn’t and what you should pay attention to)
- A step-by-step guide to setting up email automation tailored to financial services (e.g., how to map workflows, design compliant templates, segment by customer type and asset class, and measure performance).
- Tips for migration, measurement, and scaling (how financial services companies can move from spreadsheets or generic tools to a best-in-class email/CRM setup, how to measure ROI, and how to scale for growth or acquisitions)
It’s also worth noting that real financial services companies are already using this HubSpot. In the following sections, we explore how other tools compare HubSpot (and each other) and identify which ones are best suited for financial services marketers and operations teams in 2025.
Table of contents
What is Email Marketing for Financial Services Companies?
Email marketing for financial services is the use of targeted, permission-based email communications to build trust, inform customers, and maintain long-term relationships in a regulated industry. Unlike retail or eCommerce campaigns that focus on quick conversions, Email marketing in the financial services sector values credibility, compliance and consistency.
Advisors, lenders and wealth managers use email to deliver timely market insights, policy updates, product announcements and personalized advice – all while adhering to strict privacy and communications standards. The goal is not just to sell a service; It’s about positioning your company as a trusted advisor that provides ongoing value and transparency.
When done right, email marketing becomes a scalable opportunity:
- Strengthen customer relationships through personalized, compliant communications
- Automate onboarding, reminders and follow-ups
- Keep your customers up to date on financial trends, products and milestones
- Convert leads into loyal, long-term customers
In summary, Email marketing for financial services companies bridges the gap between relationship-based trust and digital efficiency, helping companies deliver the right message to the right customer at the right time.
The best email marketing tools for financial services companies at a glance
|
CRM |
Best for |
Key Features |
Prices |
Free trial |
|
Complete marketing automation for financial services with enterprise-grade compliance |
Advanced email segmentation for customer portfolios Integrated compliance tracking and audit trails AI-powered airtime optimization Automated lead scoring for high-value prospects GDPR/CCPA compliance tools Breeze AI for content personalization Multi-touch attribution reports Native integration with financial data platforms |
Free: $0/month/seat Starter: $9/month/seat Professional: $800/month/seat Company: $3,600/month/seat |
Yes, 14 days |
|
|
Large financial institutions need industry-specific CRM |
Pre-built financial data models Mapping household relationships Compliance documentation workflows Einstein AI for predictive analytics Wealth management dashboards Insurance policy tracking |
Financial Services Cloud (Sales): $325/user/month Financial Services Cloud (Service): $325/user/month Financial Services Cloud (Sales and Service): $350/user/month Financial Services Cloud Agentforce 1 (Sales): $750/user/month Financial Services Cloud Agentforce 1 (Service): $750/user/month |
Yes, 30 days |
|
|
Small to medium-sized financial advisory companies |
Pre-built financial data models Mapping household relationships Compliance documentation workflows Einstein AI for predictive analytics Wealth management dashboards Insurance policy tracking |
Standard: $14/month Professional: $23/month Company: $40/month Ultimate: $52/month |
No, just demo |
|
|
Sales-oriented financial advisors and brokers |
Visual sales pipeline Activity-based selling Sales forecast Email tracking and templates Intelligent enrichment of contact data Workflow automation builder |
Individual prices only (see Here) |
Yes, 14 days |
|
|
Financial services for companies with existing Microsoft infrastructure |
Unified customer profiles Managing regulatory compliance Power BI integration Customer insights AI Outlook and Teams integration Financial Services Accelerator |
Free: $0/user/month Dynamics 365 Business Central Essentials: $70/user/month Dynamics 365 Business Central Premium: $100/user/month Dynamics 365 Business Central team members: $8.00/user/month |
Yes, 30 days |
|
|
Independent Financial Advisors and RIAs |
SEC/FINRA compliance features Automation of task workflow Email archiving Customer meeting planner Linking the investment account Mobile-first design |
Basic: $59/user/month Per: $75/user/month Premier: $99/user/month Company: Custom pricing only (see Here) |
||
|
Wealth management and financial planning companies |
Integrated compliance archive Customer portal with document vault Seminar management tools Commission tracking Custodian integrations Workflow automation |
Start: $45/month Growth: $65/month Company: Custom pricing only (see Here) |
Yes, 30 days |
|
|
Small financial services companies focused on automation |
Make an appointment Pipeline automation Smart forms and landing pages Text messages Quotation and invoice management Lead capture tools |
*Note: Prices vary depending on the number of subscribers. The following pricing plans are based on a number of 1,500 subscribers 2 users/1500 contacts: $299/month |
Yes, 14 days |
|
|
Financial marketers need sophisticated email automation |
Forward-looking sending Automation of split tests Site tracking Attribution reports Lead scoring SMS marketing Custom reporting dashboards |
Starter: $15/month Plus: $49/month Per: $79/month Company: $145/month |
Yes, 14 days |
|
|
Finance teams use Google Workspace |
Native Gmail integration Automatic contact enrichment Pipeline management Project tracking Document management Workflow automation Chrome extension |
Starter: $12/month Basic: $29/month Professional: $69/month Business: $134/month |
Yes, 14 days |
Best email marketing software for financial services companies
1. HubSpot

Best suited for: Financial services companies need comprehensive marketing automation with integrated compliance tools.
Key HubSpot features:
- HubSpot’s AI-powered email segmentation: Financial advisors can automatically segment clients by portfolio size, risk tolerance and life stage, ensuring personalized communication.
- HubSpot Automated Compliance Workflows: Integrated directly into the email creation process, HubSpot compliance tracking integrations Capture authorization chains and maintain audit trails required by SEC and FINRA regulations.
- HubSpot’s Breeze AI integration with financial data platforms: Connects seamlessly with platforms like Creditsafe And Causalallow Breeze AI to generate personalized market insights and automatically trigger relevant email campaigns based on market movements.
- Free: $0/month/seat
- Starter: $9/month/seat
- Professional: $800/month/seat
- Company: $3,600/month/seat
2. Salesforce Financial Services Cloud

Best suited for: Large banks and insurance companies require enterprise-wide relationship management with regulatory compliance.
Key Salesforce Financial Services Cloud Features:
- Assignment of household relationships: Critical for wealth managers who need to see the entire family financial ecosystem and track multiple accounts, beneficiaries and trust relationships.
- Einstein AI Predictive Analytics: Automatically scores leads based on their likelihood of converting to specific financial products, helping advisors prioritize outreach to prospects most likely to need retirement planning or investment services.
- Pre-built workflows for compliance documentation: Integrates with DocuSign and Adobe Sign to automate Know Your Customer (KYC) processes, reducing onboarding time from days to hours while meeting regulatory standards.
Salesforce Financial Services Cloud Pricing:
- Financial Services Cloud (Sales): $325/user/month
- Financial Services Cloud (Service): $325/user/month
- Financial Services Cloud (Sales and Service): $350/user/month
- Financial Services Cloud Agentforce 1 (Sales): $750/user/month
- Financial Services Cloud Agentforce 1 (Service): $750/user/month
3. Zoho CRM for finance

Best suited for: Small financial advisory businesses need affordable CRM with document management features.
Key Zoho CRM Features:
- Integrated commission tracking: Automatically calculates advisor commissions based on product sales and AUM changes, essential for RIAs managing multiple fee structures and revenue streams.
- Customer portal with e-signatures: Streamlines account opening workflows by allowing customers to review, sign, and submit documents digitally.
- Financial calculator integrations: Native connection to mortgage, retirement and investment calculators that auto-populate CRM fields and allow advisors to run scenarios during client meetings and save the results directly to contact records.
Zoho CRM Pricing:
- Standard: $14/month
- Professional: $23/month
- Company: $40/month
- Ultimate: $52/month
4. Pipedrive

Best suited for: Independent insurance brokers and financial sales teams focused on pipeline velocity
Key features of Pipedrive:
- Visual Sales Pipeline for Policy Tracking: Insurance agents can drag and drop policies through the underwriting stages, instantly identifying bottlenecks.
- Intelligent contact data enrichment: Automatically pulls financial data from public sources and LinkedIn, providing advisors with instant context on potential employment changes or company IPOs that indicate investment opportunities.
- Activity-based sales automation: Triggers follow-up sequences based on prospect actions (e.g. downloading retirement guides or attending webinars).
Pipedrive prices:
- Individual prices only (see Here)
5. Microsoft Dynamics 365

Best suited for: Large financial institutions have already invested in the Microsoft ecosystem and need seamless Office integration.
Key features of Microsoft Dynamics 365:
- Power BI integration for portfolio analysis: Financial advisors can embed real-time portfolio performance dashboards directly into client data.
- Regulatory Compliance Management Module: Designed specifically for financial services, it tracks MiFID II, GDPR and Dodd-Frank requirements with automatic notifications of compliance deadlines and documentation requirements.
- Teams integration for collaboration with customers: Enables secure, screen-sharing video consultations for portfolio reviews, with automated meeting notes and action items synced to the CRM record.
Prices for Microsoft Dynamics 365:
- Free: $0/user/month
- Dynamics 365 Business Central Essentials: $70/user/month
- Dynamics 365 Business Central Premium: $100/user/month
- Dynamics 365 Business Central team members: $8.00/user/month
6. Wealth box

Best suited for: Registered Investment Advisors (RIAs) who require purpose-built wealth management tools with mobility.
Key Wealthbox features:
- SEC/FINRA Compliant Email Archiving: Every customer email is automatically archived and indexed for regulatory review.
- Investment account aggregation: Retrieves real-time balances from custodians like Schwab and Fidelity, allowing advisors to see total AUM per client and trigger rebalancing workflows if allocations diverge.
- Mobile-first task management: Advisors can update client meetings, log calls and assign tasks between appointments from their phone, with offline syncing ensuring no data loss in areas with poor connectivity.
Wealthbox Pricing:
- Basic: $59/user/month
- Per: $75/user/month
- Premier: $99/user/month
- Company: Custom pricing only (see Here)
7. Redstart

Best suited for: Traditional wealth management firms that require comprehensive custodian integrations and seminar management.
Key features of Redtail:
- Integrated compliance archive with keyword search: Critical for companies facing SEC scrutiny as it allows for immediate retrieval of specific customer communications using compliance keywords such as “guarantee” or “performance.”
- Seminar management workflow: Automates the entire educational event process from invitation emails to RSVP tracking, attendance tracking, and post-event drip campaigns for retirement planning workshops.
- Direct Custodian Integrations: Two-way syncing with TD Ameritrade, Pershing and LPL Financial eliminates duplicate data entry and ensures account values are updated nightly for accurate reporting.
Redtail prices:
- Start: $45/month
- Growth: $65/month
- Company: Custom pricing only (see Here)
8. Keep

Best suited for: Solo financial advisors and small teams automate repetitive marketing tasks.
Important Keep features:
- Appointment with buffer time: Essential for financial consultations that often take long, as calendar time is automatically blocked for prep and follow-up notes while sending reminder texts to reduce no-shows.
- Smart forms with conditional logic: Pre-qualification forms tailor responses, ask relevant questions about retirement goals or insurance needs, route hot leads directly to calendars, and support others at the same time.
- Quotation and invoice automation: Integrates with QuickBooks to create fee suggestions based on AUM levels, automatically send invoices for quarterly advisory fees, and track payment status.
Keep prices:
*Note: Prices vary depending on the number of subscribers; The following pricing plans are based on a number of 1,500 subscribers
- 2 users/1500 contacts: $299/month
9. ActiveCampaign

Best suited for: Financial marketers run sophisticated multi-channel campaigns with attribution tracking.
Key ActiveCampaign features:
- Sending market updates in advance: AI determines the optimal sending times for emails with market comments. This is critical when financial advisors need to reach clients with timely insights before markets open.
- Multi-touch attribution reports: Tracks what content drives AUM growth and shows whether customers who read retirement guides are more likely to roll over 401(k)s, justifying content marketing spend.
- Site tracking with lead scoring: Monitors what financial calculators and resources prospects use on your website.
ActiveCampaign Pricing:
- Starter: $15/month
- Plus: $49/month
- Per: $79/month
- Company: $145/month
10. copper

Best suited for: Finance teams use Google Workspace and are looking for a smooth Gmail integration.
Key Features of Copper:
- Native Gmail integration for compliance: Automatically logs every customer email without plugins or BCC addresses, essential for consulting firms that require complete communications records for regulatory compliance.
- Google Automatic Contact Enrichment: Pulls LinkedIn profiles and company information directly into contact records, helping advisors identify high-net-worth prospects based on job titles and company exits.
- Project tracking for customer onboarding: Creates pre-built account opening workflows, guides each new customer through KYC verification, investment policy creation and initial deposit tracking with deadline automation.
Copper CRM Pricing:
- Starter: $12/month
- Basic: $29/month
- Professional: $69/month
- Business: $134/month
Benefits of Email Marketing Software for Financial Services Companies
Automated compliance documentation eliminates regulatory risks.
Financial services companies are under constant scrutiny from the SEC, FINRA and government regulators, who require detailed documentation of all customer communications. Manually tracking email approvals, archiving conversations, and maintaining audit trails consumes hours of administrative time while leaving companies vulnerable to compliance violations that can result in hefty fines.
Plus, HubSpot compliance integrations may:
- Capture email interactions
- Protocol approval chains
- Maintain searchable archives that meet legal requirements
When consultants create emails in HubSpotIt is Compliance tracking features Flag potentially problematic language, route content to designated compliance officers for pre-approval, and timestamp any changes.
AI-powered personalization increases customer retention and AUM growth.
Financial advisors struggle to maintain personalized communication with hundreds of clients while managing portfolios, attending meetings, and staying abreast of market conditions.
Breeze AI analyzes customer data including:
- Portfolio composition
- phase of life
- Past interactions to generate hyper-personalized email content that fits individual financial goals
For example, Subject lines generated by HubSpot with Breeze can increase open rates by writing messages like “John, your technology holdings outperformed the S&P by 12%” instead of generic “Q3 Market Update” subject lines.
Pro tip: HubSpot’s Smart Content Rules Dynamically tailor email sections to customer segments (e.g., ensure young professionals receive 401(k) maximization tips while retirees see RMD reminders).
Mobile CRM access enables real-time customer service.
Financial advisors spend a lot of time outside of the office meeting clients at home, attending networking events, or traveling between appointments, but important client information is often left stranded on desktop systems. This disconnect leads to missed opportunities when advisors cannot access portfolio details during impromptu client meetings or update meeting notes before details fade from memory.
HubSpot’s mobile CRM app Provides complete access to client records, email history, and portfolio data from any device, allowing advisors to retrieve account information during meetings or log touchpoints immediately after a client leaves the office.
Integrated analytics prove marketing ROI and drive strategic decisions.
Financial marketing teams struggle to demonstrate how their email campaigns translate into actual AUM growth or new customer acquisition, often relying on superficial metrics like open rates that have no connection to revenue. Without a clear mapping between marketing efforts and business results, companies continue to invest in ineffective strategies while missing opportunities to scale successful campaigns. Fortunately, Multi-touch attribution reporting from HubSpot tracks the entire customer journey and shows exactly which content leads to conversions.
For example, HubSpot’s revenue attribution dashboardD can show that customers who engaged with retirement calculator emails subsequently turned over an average of $450,000 in 401(k) assets, while those who received only market commentary received an average of $125,000 – providing clear direction for content strategy and budget allocation.
Automating workflows reduces administrative effort.
Financial services teams waste countless hours on repetitive tasks like sending appointment reminders, following up on incomplete applications, and manually segmenting customers for quarterly review. This administrative burden prevents advisors from focusing on high-value activities like financial planning and relationship building.
HubSpot’s workflow automation builder creates sophisticated trigger-based sequences that handle routine communications without human intervention and automatically:
- Sends onboarding emails when prospects schedule consultations
- Triggers document reminders for unsigned forms
- Introduce birthday greetings with personalized portfolio milestone updates
Finally, HubSpot’s customizable email templates Maintains brand consistency while allowing for quick personalization.
5 Key Features for Financial Planning Email Marketing Software
- Regulatory compliance management and audit trail documentation: Financial planners must maintain careful records of all client communications to meet SEC, FINRA and state regulator requirements and be able to create complete email histories in the event of surprise audits. HubSpot’s embedded security frameworks automatically archives every email interaction with tamper-proof timestamps, creates approval workflows that route marketing content to compliance officers before sending, and maintains searchable audit trails that can be exported into regulation-friendly formats.
- Mobile CRM access with offline functionality: Financial planners often meet clients outside of traditional office settings – at their homes for estate planning discussions, at restaurants for lunch with prospects, or at conference venues for educational seminars – and need immediate access to portfolio data and planning tools. Plus, HubSpot’s mobile CRM app Offering full functionality on iOS and Android devices, planners can access clients’ asset statements, update meeting notes with voice-to-text transcription, and trigger follow-up email sequences directly from their phones.
- Advanced pipeline customization for complex financial products: Financial planning involves multiple parallel pipelines—from 401(k) transfers and life insurance applications to estate planning and college savings accounts—each requiring their own phases, timelines, and documentation. HubSpot’s customizable pipeline builder allows companies to create separate tracks for each financial product with industry-specific stages such as “Risk Assessment”, “Underwriting”, “Carrier Selection” and “Policy Delivery” to ensure nothing falls through the cracks during long sales cycles. HubSpot’s pipeline automation Features automatically move opportunities through pipeline stages based on triggers like document submissions or approval notifications, while the platform’s probability weighting helps planners predict commission revenue based on historical conversion rates for each product type.
- Sophisticated email automation with behavioral triggers: Financial planning requires maintaining perspectives over longer periods of time – sometimes even years – when important life transitions such as retirement, receiving an inheritance or business exits arise that trigger the need for planning. HubSpot’s workflow automation processes Create complex, multi-year drip campaigns that adapt to prospect behavior, such as: B. by automatically increasing communication frequency when someone downloads a free guide or resource. Plus, HubSpot Behavioral Assessment Tracks engagement across email opens, link clicks, and website visits to identify when prospects move from educational mode to active decision-making, and triggers alerts for planners to initiate personal outreach at the optimal moment.
- Native integrations with the financial planning ecosystem: Financial planners rely on specialized software for portfolio management, insurance quotes, and of course financial tools that need to seamlessly exchange data with their CRM. HubSpot’s extensive integration marketplace includes pre-built connectors to major financial platforms that automatically sync account values, investment results and planning forecasts to trigger relevant email campaigns. The bi-directional synchronization features in HubSpot Ensure that updates made to financial planning software – such as changed pension dates or beneficiary changes – automatically update CRM records and trigger appropriate triggers Email workflowsthereby avoiding duplicate data entry while maintaining information consistency across all systems.
How to Choose an Email Marketing Tool for Financial Services Businesses (Step by Step)
Step 1: Map your workflows.
Start by documenting your financial services company’s unique processes across customer acquisition, onboarding, and retention cycles. Financial planners typically manage multiple parallel workflows, including:
- Make an appointment for the initial consultation
- Risk assessment questionnaires
- Account opening documentation
- Quarterly portfolio reviews
- Annual planning meetings
Then map out your current manual processes and identify where emails are triggered (e.g. after a prospect downloads a retirement guide), what approvals are required (compliance review for market commentary), and which team members are involved at each stage. Consider the complexity of financial product sales cycles, which can span months and require sophisticated maintenance sequences that adapt to life events such as job changes, receiving an inheritance, or impending retirement.
Pro tip: Document integration points where your email marketing needs to connect with portfolio management systems, custodian platforms, etc Financial planning software to maintain data consistency.
Step 2: Identify must-have features.
Financial services companies require specialized skills that go beyond standard email marketing, with regulatory compliance high on the list of non-negotiables. Your platform must include:
- Automated email archiving with timestamps
- Pre-send compliance workflows that route content to specific responsible parties
- Searchable audit trails that meet SEC and FINRA requirements for audits
Look for behavioral tracking that detects when prospects move from research to decision mode – such as multiple uses of the retirement calculator or repeated visits to rollover guides – to trigger timely advisor alerts. Additionally, mobile access is critical for advisors meeting clients outside the office, while advanced segmentation capabilities must consider complex criteria such as asset levels, risk tolerance, age groups and product ownership. Make sure the platform offers offers dynamic content blocks which automatically adapt the messages to the customer’s life stage.
Step 3: Compare usability and team suitability.
Next, assess how quickly your team can get up to speed with each platform, given that financial advisors often have limited technical expertise and even less time for comprehensive training. Request real-world testing where your actual team members (not just IT staff) create email campaigns, set up automation workflows, and generate compliance reports to evaluate real-world usability. Also, don’t forget to consider the learning curve for different user roles:
- Advisors need intuitive mobile interfaces to log customer interactions
- Marketing teams need drag-and-drop email builders with compatible templates
- Compliance officers need straightforward approval processes with clear audit trails
Assess the quality of vendor support by testing response times with financial industry-specific questions about regulatory functions, checking whether they offer dedicated onboarding specialists who are knowledgeable about financial services, and assessing the depth of their knowledge base for self-service troubleshooting. The platform launch is successful when the interface feels familiar to users familiar with financial software and the terminology conforms to industry conventions such as “AUM” rather than “business size” and “customer households” rather than “enterprise.”
Step 4: Check costs at scale.
Calculate actual operating costs beyond initial license fees, taking into account how prices change as your company increases AUM, adds consultants, and expands customer databases.
Many platforms charge per contact or email send, which can exponentially increase costs for financial companies that maintain extensive databases of prospects for long-term nurturing, especially considering that converting financial planning prospects can take years. Evaluate whether the platform includes essential financial features in the base price or requires expensive add-ons for compliance archiving, advanced automation, or CRM functionality that are non-negotiable for your operation.
Consider hidden costs such as:
- Implementation Fees
- Data migration fees
- Training Requirements
- Ongoing need for advice
Compare pricing models carefully – per-user pricing may seem expensive at first, but it often provides better value than per-contact models for financial companies with small teams managing large customer bases.
Step 5: Choose a flexible platform – like HubSpot.
Choose a platform that can evolve with your financial services business from a single advisory practice to a multi-advisory firm without the need for a full system migration. Look for solutions with modular upgrades where you can start with basic email marketing and then add advanced automation, compliance management, or multi-touch attribution as your AUM grows. HubSpot illustrates this scalability – financial planning firms can start using it free CRM tools Then gradually introduce Starter, Professional, or Enterprise tiers while maintaining consistent customer data and regulatory documentation.
The Franchise Brokers Association, a membership organization supporting entrepreneurs, achieved a 216% increase in lead generation, a 60% increase in deals, and unified their fragmented data systems by using HubSpot’s Marketing Hub. Marketing Hubs The flexibility enabled automated member onboarding workflows, increased content production across the organization, and consolidated reporting for executive decision making.
The success of the Franchise Brokers Association proves that investing in HubSpot means growth without limitations (or frustration), allowing financial advisors to create custom objects for investment products and insurance policies, create specialized workflows for different client segments, and most importantly, achieve measurable AUM growth that justifies marketing spend for compliance officers and corporate partners.
How to create email marketing campaigns for financial services companies
Step 1: Define your campaign goals and compliance requirements.
Before creating email content, set clear goals focused on measurable financial results, such as:
- AUM growth
- Customer retention rates
- New account openings
You then document your compliance requirements, including SEC and FINRA regulations for client communications, required disclosures for investment products, and approval processes for market comments or performance discussions.
Pro tip: Set up HubSpot’s compliance tracking features to route all campaigns to designated compliance officers for approval before sending and ensure each email meets regulatory standards without slowing down your marketing velocity.
Step 2: Segment your audience by life stage and financial goals.
Go beyond basic demographic segmentation and create sophisticated audiences based on:
- Phases of life
- Risk tolerance
- Portfolio composition
- Upcoming financial milestones (e.g. retirement or student funding needs)
Additionally, HubSpot’s lead scoring tools Automatically identifies prospects moving from research to decision mode by tracking interaction patterns such as: B. multiple use of pension calculators or repeated downloads of estate planning guides. Then, Create dynamic sequences in HubSpot These are automatically updated as customers’ situations change. They move from Young Professionals segments to Growing Families campaigns when adding beneficiaries or opening 529 accounts.
Step 3: Create personalized email content with AI-powered tools.
Leverage Breeze AI by HubSpot to generate compelling subject lines and email copy that meet specific financial planning needs while maintaining compliance standards.
Next use HubSpot’s drag-and-drop email designer with pre-built financial services templates that contain compliant disclaimers, dynamic content sequences that adapt based on customer segment, and mobile-responsive layouts that are optimized for advisors checking email between customer meetings.
Step 4: Set up automated workflows and behavior triggers.
Create sophisticated multi-touch campaigns with HubSpot’s custom report builder that nurtures prospects through long financial planning sales cycles with perfectly timed touchpoints.
Afterward, Create branching workflows in HubSpot’s automation engine that adapt to prospects’ actions and send different sequences for term life insurance and lifetime interest inquiries, while maintaining personalized follow-up cadence that takes into account the longer decision timelines in the financial services sector.
Step 5: Implement A/B testing for continuous optimization.
Test every element of your financial services emails with HubSpot’s built-in A/B testing tools that automatically determine statistical significance and announce winners based on the success metrics you choose.
Split-test subject lines and compare urgent messages (“Only 3 days left for 2024 IRA contributions”) with benefits-oriented approaches (“Maximize your tax deduction with IRA contributions”) to find out what motivates your specific customer base.
Pro tip: Use The complete A/B testing kit from HubSpot to improve your email marketing tactics.
Step 6: Launch campaigns with mobile preview and compliance checks.
Preview any email across devices HubSpot’s mobile optimization toolsThis ensures that important CTAs remain visible and clickable for advisors and clients as they check email on smartphones on the way to work or between meetings.
Conduct final compliance checks HubSpot’s approval workflow system It logs comments from reviewers, tracks version changes, and maintains an audit trail that shows exactly who approved each campaign item before sending.
Pro tip: Activate HubSpot’s send time optimization feature Historical interaction data is analyzed to deliver emails when individual recipients are most likely to open them – crucial for time-critical market updates or deadline-driven communication about post limits.
Step 7: Monitor performance and attribution analytics.
Track campaign performance HubSpot’s real-time analytics dashboard This goes beyond vanity metrics and shows real business impacts such as impacted revenue, new AUM acquisition and changes in customer lifetime value.
Finally, Configure custom reports in HubSpot that connect email engagement with downstream activities such as appointment bookings, account openings and portfolio transfers, demonstrating marketing’s contribution to business growth.
Frequently Asked Questions (FAQ)
What is the best email marketing tool for financial services companies?
HubSpot stands out as the most comprehensive email marketing solution for financial services companies, combining robust compliance features with sophisticated automation capabilities that meet the unique needs of the industry. As already mentioned, HubSpot’s integrated compliance software Automatically archive all customer communications with time stamps, route content to designated compliance officers for pre-approval, and maintain searchable audit trails that meet SEC and FINRA audit requirements.
Unlike generic email platforms that require costly add-ons or custom development for financial services features, HubSpot Includes native features such as:
What features should I look for in email marketing tools for financial planning companies?
Financial planning firms should prioritize five critical features when evaluating email marketing platforms:
- Manage regulatory compliance with automated archiving and audit trails
- Mobile CRM access with offline functionality for consultations with consultants outside the office
- Advanced pipeline customization for complex financial products (such as insurance and retirement accounts)
- Trigger automation that detects when prospects move from research to decision mode, and native integrations with financial planning software (like Data rails, CreditsafeAnd Acterys Analytics & Planning)
Additionally, the platform must handle sophisticated segmentation based on:
- Wealth levels
- Rsk tolerance
- Phases of life
Pro tip: Look for platforms that offer pre-built compliance templates that flag problematic language like “guaranteed returns,” role-based permissions that ensure only authorized team members approve customer communications, etc Multi-touch attribution reports that connects email campaigns directly to AUM growth and customer acquisition metrics.
Is HubSpot suitable for financial services?
HubSpot excels in financial services environments by providing purpose-built capabilities that meet stringent regulatory requirements while enabling sophisticated customer engagement strategies that drive AUM growth.
Plus, Breeze AI from HubSpot Analyzes:
- Customer portfolios
- Phases of life
- Interaction history to generate hyper-personalized content
Financial companies using HubSpot’s Marketing Hub report 58% more closed deals, This allows advisors to focus on high-value activities like financial planning and eliminate the need to deal with manual email management.
How much does email marketing software for financial services cost?
Email marketing software for financial services typically ranges from $20/month for basic platforms to over $3,600/month for enterprise solutions, with pricing models varying between per-user, per-contact and flat-rate structures.
When calculating total cost of ownership, financial firms must consider hidden costs, including implementation fees ($5,000 to $50,000), data migration fees, training requirements and ongoing consulting needs, as well as the opportunity cost of consultants spending hours on manual tasks that proper automation can eliminate. Per-contact pricing models can become prohibitively expensive for financial companies that maintain large databases of potential customers for long-term nurturing – a company with 10,000 contacts might pay $500 to $2,000 per month on platforms like ActiveCampaign or Mailchimp HubSpot’s user-based model provides better value for small teams managing large customer bases.
Pro tip: HubSpot offers transparent tiered pricing starting at $9/month for Starter, $800/month for Professional, and $3,600/month for Enterprise, including essential compliance features in basic packages rather than requiring expensive add-ons like many competitors.
How can email marketing software help with regulatory compliance in financial services?
Email marketing software for financial services automates the complex compliance requirements that otherwise require hours of manual documentation and can expose companies to regulatory penalties ranging from $10,000 to millions in fines. Platforms like HubSpot contain:
- Pre-shipment compliance workflows that automatically route marketing content to designated compliance officers
- Identification of potentially problematic phrases such as “guaranteed returns” or “risk-free investments”
- Maintain email archives with complete audit trails searchable by keyword, date range, or customer name
Additionally, CRM software’s role-based permissions ensure that only authorized personnel can approve external communications, while automated retention policies retain emails for the required period of time (typically 3 to 7 years, depending on the type of communication) and securely delete obsolete records in accordance with legal guidelines.
Pro tip: Companies use in SEC or FINRA audits compliant email marketing platforms can instantly create required documentation showing approval chains, change histories and complete customer communication records.
Meet HubSpot, the best email marketing choice for financial services companies
HubSpot stands out as that first-class email marketing solution for financial services companies, providing enterprise-level compliance and automation capabilities at a price that scales with business growth. Unlike traditional financial CRM systems that charge per asset under management or require expensive custom compliance modules, HubSpot’s CRM offers integrated regulatory features starting at just $9 per month, making sophisticated email marketing accessible to both individual advisors and billion-dollar RIAs.
Key HubSpot features for financial services
- Automated compliance management: Integrated SEC/FINRA compliant email archiving with Approval workflows before sending And searchable audit trails that meet regulatory testing without expensive add-ons or manual documentation.
- AI-powered client personalization: Breeze AI by HubSpot analyzes portfolio data, life stages, and behavior patterns to generate hyper-personalized email content that increases engagement while meeting compliance standards through automated language checking.
- Integrated financial ecosystem: Native connections with financial operations software like Maxio And SaasGrid Ensure seamless data flow that triggers timely retargeting reminders and opportunity notifications.
Proven impact in practice with HubSpot
HubSpot transformed NQM Funding’s deep broker relationships by unifying fragmented communications systems into a scalable platform that could grow with the growing network of specific broker segments. Over the course of the implementation phase, the organization achieved a remarkable 900% increase in contact growth through use HubSpot’s marketing hub.
All in all, HubSpot’s true strength for financial services lies in its comprehensive approach that combines regulatory compliance, sophisticated automation, and measurable ROI tracking in one platform.
Ready to see how HubSpot can use email marketing to transform your financial company’s customer relationships while ensuring regulatory compliance? Start with HubSpot’s email marketing tools Today.

