How social impact boosts the bottom line
What makes the gay rights campaign one of the most successful advocacy movements of all time? Recognizing our social influence as an economic powerhouse, we have worked with the business community to promote diversity and inclusion and leverage corporate influence in the political sphere to advance LGBTQ causes. Here’s how we maximize that today.
Hear how Social Impact is helping the queer community
Help us achieve greater social impact in our community
Capital One is one of the companies that values the value of the queer community and invests in our success through a range of social impact initiatives. Navarrete is Executive Vice President and Head of External Affairs at Capital one. In In his role, Andy leads the company’s corporate affairs function, including media and public relations, community banking and financing, community development and relations, corporate social responsibility (CSR) and corporate philanthropy. Capital One is committed to this supportive The LGBTQ Community, earning a 100% rating to the Human Rights Campaign Pursue equivalence index For the 16th time in a row.
In this episode of Queer money®, Andy joins us share Capital One’s social impact journey, explained which inspired the company’s commitment to making lending much more democratic. He discusses them Business make it a point to hire ambassadors who reflect the communities they serve, Partnerships with non-profit organizations such as The Ali Forney Centerand give everything to celebrate Pride. Hear In for Andy’s insight into the surroundings Learn more about Capital One’s commitment to corporate social responsibility and how the bank is working to serve it LGBTQ Community.
Social impact topics covered
Capital One’s social impact journey
- Choose the needs of the community over shareholders
- Build a franchise around underserved customers
The impetus for Capital One’s commitment to social impact
- The wealthy Fairbank wanted to make credit democratic
- Price cards based on individual circumstances
Which gives Capital One a competitive advantage
- No physical locations to launch (digital channels)
- The café provides a compelling reason to visit a branch
The Capital One Ambassadors
- Lots of knowledge, specialist knowledge and empathy
- Hire people who reflect the community
The business value of social impact
Community insights reveal market opportunities
Driving Success = Building Next Generation Customers
Why Capital One supports the LGBTQ community
Offers the largest possible talent pool
Diversity + Inclusion creates a virtuous circle
Capital One’s partnership with the Ali Forney Center
Offer LGBTQ services Youth in NYC
Money coaching, personnel development
Why Capital One is participating in Pride
Communicate support for LGBTQ people Employees
Hub for events leads to a long-term relationship
The commitment of business to social progress
Divided government requires corporate unity
Business Roundtable Commitment to ALL stakeholders
What a cool technology Capital One is currently developing
Expand Creditworthy Skills (simulations)
Eno chatbot ensures transparency in real time
Connect with Andy
Social Impact Resources