Whether you are planning to create a website or eCommerce store or already have one, it is important to keep their functionality in mind. You need to understand whether your website is available to other users 24/7 and what can cause it to crash. One of the best ways to monitor is to use advanced, automated tools.
Uptime robots is a tool that can track your website uptime and detect possible code errors. This free, web-based tool lets you create a status page so your users can see if your website is working at any time.
With numerous tools offering similar services, you may be wondering whether you should use Uptime Robot or continue your search for an alternative. Find the answer below.
Short review of Uptime Robot
Uptime Robot is a simple, easy-to-use web tool that monitors your website functionality. It focuses on multiple types of monitoring to ensure high efficiency.
Let’s see a summary of the review of this website.
| Key Features | ⭐⭐⭐⭐⭐ Provides all the features you need to keep your website running smoothly |
| Prices | ⭐⭐⭐⭐ Reasonable pricing but no customizable plans |
| Customer support | ⭐⭐ Needs more contact options and a more efficient workflow |
| user interface | ⭐⭐⭐⭐⭐ Easy to use and beginner friendly |
Main features of Uptime Robot
Uptime Robot offers six different monitoring options to ensure your website is running smoothly. These are they:
Website monitoring – Track your website uptime
Cron job monitoring – Monitoring of intranet devices
Port surveillance – Support of services from any port
SSL monitoring – Make sure your SSL certificates do not expire
Keyword monitoring – Search for keywords to improve your SEO
Ping monitoring – Use of your management tools
Apart from monitoring, Uptime Robot allows you to connect your account to different platforms (e.g. Discord, Microsoft Teams, Google Chat, Slack, Pushover, etc.) and thus receive notifications about your website activity.
You can also request other app integrations if you don’t find your preferred platform on the website.
Uptime Robot Pricing
Uptime Robot offers four pricing plans: Free, Solo, Team and Enterprise.
Free plan
The free plan includes HTTP, port, keyword, ping monitoring, six integrations, and a five-minute monitoring interval. It is one of the best free versions currently available on the market.
Solo
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$8 per month
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$7 per month
(billed annually)
The Solo plan offers a 60-second monitoring interval with all monitoring types from the free package as well as SSL monitoring. You also get nine integrations and 10-50 monitors.
team
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$34 per month
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$29 per month
(billed annually)
The Team plan also offers 60-second intervals with all 12 integrations, full-featured status pages, three seats, and 100 monitors. This package includes all the features of Uptime Robot, but you can get even more with the following pricing plan.
Pursue
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$64 per month
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$54 per month
(billed annually)
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The final and most expensive plan has the shortest monitoring intervals (30 seconds) with an additional five seats and 200-1,000 monitors. The Enterprise plan could be your perfect choice if you need a monitoring tool for your large company.
For more information, see Uptime Robot >>
Customer support
Uptime Robot knows how important it is to keep your website up to date. That’s why you have a 24/7 customer support team ready to solve all your problems. You can contact the support team via email or live chat to explain your issues.
However, if you contact us via email, your messages could end up in spam or get lost in the sea of incoming emails. While live chat may be a better solution, it doesn’t give the team a sense of urgency and you may not resolve your issue as quickly as you think.
Uptime Robot’s support team should integrate phone call support to prioritize and quickly resolve urgent issues. With your inbox overflowing with requests, you may not be particularly satisfied with customer support.
Some users have even given up on Uptime Robot due to poor customer support experiences.
User interface and usability
Uptime Robot is one of the most beginner-friendly tools. Even if you have no experience with website monitoring, you will have no problems navigating Uptime Robot’s website. That’s because it doesn’t offer complex, overwhelming features; It has comprehensive tools that everyone can use.
You don’t have to be a software professional to understand what’s happening with your website, which is ideal if you’re a business owner. We can say that Uptime Robot has one of the best user interface designs and is one of the most comprehensive monitoring tools on the market.
Advantages and disadvantages
Now that we have covered the main aspects of the Uptime Robot, it is time to learn about some of its advantages and disadvantages.
Advantages:
- Ease of use – You can use Uptime Robot even without previous monitoring experience.
- A free option – If you want to run your website smoothly but don’t want to spend too much on advanced tools, you can go for the free version of Uptime Robot which includes all the essential features.
- Seamless integrations – Uptime Robot is one of the most versatile tools in terms of integration; You can choose between some of the available platforms or add your own.
- Excellent website monitoring – This tool offers all the essential monitoring options you need to keep your website running smoothly.
- Status pages – This web tool allows you to create your status page so that your users can see the status of your website at any time.
Disadvantages:
- Customer support – Although Uptime Robot’s customer service team does their best, they are often overwhelmed with problems and cannot solve your problems as efficiently as possible.
- False warnings – Uptime Robot can sometimes send false positive alerts.
- Monitoring intervals – Although this frequency depends on your plan, we expected more from the solo and team versions. Many alternatives check endpoints every 10-15 seconds.
Diploma
Uptime Robot, like any other tool, has advantages and disadvantages. However, it is a great, affordable option for monitoring your website and receiving notifications about the status of your website. Uptime Robot is your choice if you are looking for a versatile, easy-to-use tool.
However, you may not be satisfied with the customer support team as they receive a lot of tickets every day and therefore respond less quickly. Overall, Uptime Robot is one of the best tools on the market, with some room for improvement in terms of support.